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Our Team

We believe in attracting the very best people and building a team of caring individuals who love what they do. Our sole aim is to provide exceptional care and wellbeing for all our residents, ensuring that their stay with us is as pleasant as possible – from offering outstanding care and companionship to our residents, to creating delicious restaurant-style meals, all in a homely environment.

At Castle House Care Home, we recruit people who share our values and who strive to make a difference every day. We make sure that these values are clear in everything that we do, whatever the role.

Team Leaders & Carers
Castle House Care Home provides experienced team leaders and care staff within the home 24 hours a day. Residents have a key worker who will devise a plan of care to meet individual needs.
Kitchen
Our Kitchen team prepares fresh food daily in a well-appointed kitchen and caters for a wide range of dietary needs for medical or cultural reasons.
Domestic Services
Our Domestic Services team provides a cleaning and laundry service with an aim to return personal clothing within 24 hours.
Maintenance

Our in house team maintains the property, grounds and provides assistance to our residents. Our team will hang your pictures, change your light bulbs and will also arrange for any repairs or decorating that becomes necessary.

Sarah

Sarah Coull

Home Manager
Sarah is a qualified nurse with over 30 years experience within managing nursing, residential and Devon County Council homes. She is passionate about our residents being at the ''heart'' of everything we do by way of having choices about their care. wellbeing and how the home is run.
Jan

Jan Pearson

Deputy Manager 
Jan has worked at Castle House for several years as a Team Leader and was made the deputy earlier in 2020 She has several years of experience of working in care and nursing homes.
Sue

Sue Stone 

Home Administrator
Sue was a commercial manager and trained credit controller in Hertfordshire before relocating to Devon in 1993. Sue has extensive office experience and has run the administration at Castle House for 10 years. 
  • To deliver a service of the highest quality that will improve and sustain the residents’ overall quality of life. In this respect the Care Service is designed to meet the Certification of requirements of the ISO 9001:2000 Quality Standard (latest edition), but in a people oriented fashion.
  • To ensure that the Care Service is delivered flexibly, attentively and in a non-discriminatory fashion while respecting each residents right to independence, privacy, dignity, fulfilment, and the rights to make informed choices and to take risks.
  • To ensure that each residents’ needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
  • To ensure that the Care Service in whole is delivered in accordance with agreed Contracts for Care.
  • To manage and implement a formal programme of staff planning, selection, recruitment, training and personal development to enable resident care needs to be met.
  • To manage the Care Service efficiently and effectively to make best use of resources and to maximise value for money for the resident.
  • To ensure that all residents’ receive written information on the Home’s Procedure for Handling Complaints, Comments and Compliments and how to use it.

Get in touch

You can get in touch with us by sending us a message, using the contact form provided or you can call us directly. We’d love to hear from you!